Good opportunity for freshers (Chennai)Posted few weeks ago
We are dealing with US, UK, and Australian based process. We have 30 business outsourcing centers in
Chennai. Apart from which we now have 4 branches of Zealous Services in Chennai. We are about to open two more branches in Chennai for which we require about 400 Customer Service Executives to work in our concern.
> Interact with customers by phone concerning various care issues.
> Provides hands on support for customer care initiatives.
> Solicit cross-selling and up-selling opportunities within the customer care experience
> Tracking and reporting of relevant customer care performance metrics
> Capturing and applying customers' feedback.
> Freshers (preferably)
> Good communication & listening skill (English)
> Good understanding skill (English)
> Flexible to work in Night Shift (mandatory)
> Graduation is must
> 6 months Service Level Agreement & provision of mark sheets for verification at the time of joining
> Commitment towards work
> Salary CTC: 1L to 2L per annum
> Attendance Bonus
> Referral Bonus
> Performance appraisal twice in a year
> Free Dinner
> ESI and PF benefits
> Candidates who stay with us in a long run will be eligible for Internal Job Promotions too
#17/7 Ground & A-Block First Floor,
Shafika Building, Kodambakkam high road,
Nungambakkam, Chennai - 600 034.
Landmark : Near Palm Grove Hotel, Nungambakkam
Interview Date: Monday - Saturday
Interview Timing: 9.00 AM to 4.00 PM